Return Policy & Shipping Information

100% Satisfaction Guarantee

At RubyRoo Baby, we're proud of what we offer. We want you to be 100% satisfied with your purchase. If you're not, get in touch. We'll work it out, because you and your little one deserve the best. 

Our return policy lasts 30 days from the time of delivery. If 30 days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return or exchange, we require a receipt or proof of purchase.

For product solutions, order questions, or return requests, email

Shipping Information

Please allow 1-2 days of processing time after the order has been placed before the items in your order are shipped out. 

Domestic orders over $25 receive free ground shipping. 

Expedited shipping is available at checkout. 

International shipping is available upon request. Email with your name, address, and items you are interested in to receive a discounted shipping quote.